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General Support
For account questions, technical issues, and general inquiries.
support@clients.aiSecurity Vulnerabilities
Report security issues and vulnerabilities through our dedicated channel.
security@clients.aiPrivacy Concerns
Data requests, GDPR inquiries, and privacy-related questions.
privacy@clients.aiLegal Matters
Legal inquiries, compliance questions, and terms clarifications.
legal@clients.aiFrequently Asked Questions
Quick answers to common questions
What is Miropad?
Miropad is a secure link delivery infrastructure service providing verified 301 redirects for content distribution. We operate as part of the Miropad system to facilitate encrypted, transparent routing from miropad.com URLs to destination content.
How secure are Miropad links?
All Miropad links are protected with TLS 1.3 encryption and verified through our secure infrastructure. We maintain SOC 2 Type II, ISO 27001, GDPR, and CCPA compliance. Every link click is logged and monitored 24/7 for security.
What data does Miropad collect?
Miropad logs basic engagement data including click timestamps, anonymized IP addresses, user agents, and referrer information for analytics purposes. We do not sell data to third parties. View our Privacy Policy for complete details.
What is your uptime guarantee?
Miropad maintains a 99.9% uptime guarantee with enterprise-grade infrastructure, automated failover, and 24/7 monitoring. View real-time status and historical uptime at status.miropad.com.
How do I report a security issue?
Security vulnerabilities should be reported immediately to security@clients.ai. We acknowledge reports within 24 hours and provide updates throughout the remediation process.
Where can I find technical documentation?
Complete technical documentation, API references, and integration guides are available at docs.miropad.com. Documentation includes code examples, SDKs, and best practices.